Privacy Policy
Last updated: 01/01/2025
This Privacy Policy describes how Pump Peelz (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.pumppeelz.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
- Basic contact details including your name, address, phone number, email
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number
- Account information including your username, password, security questions
- Shopping information including the items you view, put in your cart or add to your wishlist
- Customer support information including the information you choose to include in communications with us
Some features of the Services may require you to directly provide certain information. You may elect not to provide this information, but doing so may prevent you from using certain features.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”), including device information, browser information, network connection, IP address, and interaction behavior through cookies, pixels, and similar technologies.
Information We Obtain from Third Parties
We may obtain information from vendors and service providers, including Shopify, payment processors, analytics providers, marketing partners, and advertising networks. Any such information is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for:
- Providing Products and Services
- Marketing and Advertising
- Security and Fraud Prevention
- Communicating with You
- Partner Enablement & Optional Data Sharing Through SwitchReady
Partner Enablement & Consent-Based Data Sharing
Pump Peelz may offer you opportunities to connect with trusted third-party partners, including healthcare brands, pharmacies, device manufacturers, and service providers (“Partners”) through our partner platform, SwitchReady.
We do not share your personal contact information with any Partner unless you explicitly consent.
When you are presented with a request for consent, you may authorize Pump Peelz to share limited personal information (such as your name, email, phone number, and city/state) with a specific Partner so that the Partner may contact you directly regarding products, services, programs, or offers that may be relevant to you.
You may withdraw your consent at any time by contacting us at hello@pumppeelz.com.
Pump Peelz does not sell your personal information.
How We Disclose Personal Information
We may disclose your personal information:
- With vendors and service providers who perform services on our behalf
- With business and marketing partners
- With Partners only when you explicitly consent to such sharing
- With affiliates within our corporate group
- In connection with business transactions or legal obligations
All Partners receiving data from Pump Peelz are contractually required to use the information only for the purpose authorized by your consent, maintain appropriate safeguards, and comply with applicable privacy laws.
Health Data Clarification
Pump Peelz does not collect or process personal health information, medical records, glucose readings, insulin delivery data, or other medical device data. We only collect standard e-commerce and engagement information necessary to provide our Services.